Booking

Definitions

Equipment

Plastic moving bins, hand trucks, lids, and any accessories delivered with them.

Rental Period

Begins upon delivery of the Equipment to the Customer and ends upon successful pickup by BinThere.

Ordering; Acceptance of Terms

Placing an order or using our services constitutes acceptance of these Terms. If you do not agree to these Terms, you must not use the services.

Rental Period; Extensions; Early Pickup

Standard rental rates are displayed at checkout. One (1) rental period is fourteen (14) rental days. Saturdays and Sundays are not counted.

• Extensions: Equipment retained beyond the Rental Period renews at 50% of the published rate applicable to your package.
• Early Pickup: A prorated refund may be issued in accordance with our standard 30-day billing cycle.
• Billing: All extension charges and prorated refunds are calculated in one-week increments.

Delivery, Access & Pickup

You must provide an accurate delivery address, current contact information, building access instructions, and reasonable loading and parking access.

• An incorrect or incomplete address incurs a rescheduling fee for driver rerouting and related costs.
• Waiting beyond 30 minutes after the agreed pickup time is billed at the Redelivery / Reschedule Fee rate.
• Unsafe, blocked, unlawful, or logistically infeasible access is subject to the Redelivery / Reschedule Fee.
• Safe Drop Authorization: If Equipment is left unattended at your request, risk of loss transfers upon delivery to the agreed location.

Care, Custody & Use of Equipment

You are responsible for secure, weather-protected storage and ordinary care from delivery until pickup. Equipment may not be used outdoors without protection, for liquids, or for hazardous or contaminated materials. Do not alter, drill, or mark Equipment with non-removable adhesives.

Cleaning & Labels

• Cleaning: A fee per bin applies when Equipment is returned excessively soiled beyond ordinary household dust or debris.
• Labels: Only painter’s tape may be used. A removal fee applies for industrial adhesives, permanent markers, ink, or similar markings.

Loss, Damage & Replacement

You are responsible for loss, theft, or damage while Equipment is in your custody, including third-party property damage caused by misuse or failure to secure it. Fee Schedule replacement costs apply to missing or irreparably damaged items. Ordinary cosmetic scuffs are not chargeable damage.

Rescheduling & Cancellations

• 24 hours or more before delivery: Full refund, less applicable card processing fees.
• Less than 24 hours: A Cancellation Restocking Fee applies.
• Force Majeure circumstances may require rescheduling without an additional fee.

Payment; Card on File; Authorizations

You authorize BinThere to retain your payment card through final pickup and authorize the initial order total plus applicable extensions, missed appointments, waiting time, redelivery, cleaning, damage, and replacement costs.

If Equipment is not returned within seven (7) days after the Rental Period and we cannot reach you, we may charge up to its replacement value. You agree to reasonable collection costs and chargeback fees for reversed valid charges.

Indemnification (Third-Party Claims)

You agree to indemnify and defend BinThere, including its owners, employees, and agents, from third-party claims and losses arising from misuse of Equipment or failure to provide safe access or storage. This excludes BinThere’s gross negligence or willful misconduct.

Limitation of Liability

To the maximum extent permitted by law, BinThere’s total liability shall not exceed rental fees paid for the affected order. BinThere is not liable for indirect, incidental, special, punitive, or consequential damages.

Text Messaging (SMS/MMS)

By providing your phone number, you consent to transactional messages about your order, delivery, pickup, and billing. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Support: Info@bintheresc.com. Consent is not a condition of purchase.

Force Majeure

BinThere is not responsible for delays or failures caused by events beyond its reasonable control, including severe weather, accidents, road closures, strikes, and power outages.

Photos & Verification

We may photograph Equipment counts and condition at delivery and pickup to document fulfillment and help resolve disputes.

Governing Law; Venue; Small Claims

These Terms are governed by South Carolina law. Exclusive venue lies in the courts of Beaufort County, South Carolina.

Severability; No Waiver; Entire Agreement

If a provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. These Terms are the entire agreement governing your order and supersede prior communications.

Electronic Signatures & Notices

You consent to electronic business and agree that clicks, checkboxes, and typed names constitute your electronic signature. Notices may be sent to the email address or phone number you provide.