You order online (or by phone), choosing the number and size of bins you need. The company delivers clean, assembled bins to your home a day or two before your move. You pack them, move, unpack, and leave the empty bins out (or return them to a drop-off point) for pickup on an agreed date.

This depends entirely on the provider’s service radius — typically a metro area and surrounding suburbs. You’d list your actual coverage zip codes/cities here.

Most companies offer a standard rental window of about 1–4 weeks (7 days and 2–3 weeks are common defaults), with extensions available for a daily/weekly fee.

Typically 3 sizes are offered:

• Small (~18 gallon) — books, kitchen items
• Medium (~27 gallon) — general household goods
• Large (~30 gallon+) — bedding, linens, lightweight bulky items

Rough industry guideline:

• Studio/1BR: 15–20 bins
• 2BR: 25–35 bins
• 3BR: 40–55 bins
• 4BR+: 60+ bins
  Most companies offer a bin calculator on their site for a more precise estimate.

Yes — reputable providers wash and sanitize every bin after each return before it’s rented again.

Yes, that’s the core of the service — drop-off before your move and pickup afterward, usually scheduled for your doorstep or lobby.

Usually yes, for an additional fee per extra day/week — best to contact the company before the original return date to arrange it.

Many providers let you build your own custom order (choosing exact quantities of each size) rather than only offering fixed “package” bundles — but this varies by company.

Typically yes, as long as you request the add-on before or shortly after your scheduled delivery, subject to availability.

Not usually — many services allow contactless delivery/pickup to a doorstep, garage, or building lobby if you provide instructions in advance. Some situations (like secured buildings) may require you to be present.

Advantages typically cited: sturdier (no collapsing or tearing), stackable, weatherproof, reusable/eco-friendly, faster to pack (no tape/assembly), and often more secure with attached lids. Cardboard’s advantage is usually lower upfront cost if you’re not renting.

Yes — the bins are usually designed with interlocking lids specifically so they stack securely without shifting or crushing, unlike cardboard.

Most companies charge a replacement fee (often built into a damage waiver or added to your final bill) if a bin isn’t returned or is significantly damaged.

Many providers offer add-ons like dollies/hand trucks, packing paper, bubble wrap, color-coded labels, and mattress covers as optional rentals or purchases alongside the bins.