Rental Agreement & Terms of Service

1. Definitions

2. Ordering; Acceptance of Terms

Placing an order or using our services constitutes acceptance of these Terms. If you do not agree to these Terms, you must not use the services.

3. Rental Period; Extensions; Early Pickup

Standard rental rates are displayed at checkout. One (1) week is defined as seven (7) consecutive days. Billing is assessed in one-week increments.

• Extensions: If Equipment is retained beyond the Rental Period, the rental renews at fifty percent (50%) of the published weekly rate applicable to your package.
• Early pickup: A prorated refund may be issued for early pickups in accordance with our standard thirty (30)-day billing cycle, subject to one-week billing increments.

4. Delivery, Access & Pickup

You must provide an accurate delivery address, current contact information, building access instructions (including gates, elevators, and concierge procedures, where applicable), and reasonable loading and parking access.

• If an incorrect or incomplete address is provided, a rescheduling fee will apply to cover driver rerouting and related service costs.
• Waiting time exceeding thirty (30) minutes beyond the stated, emailed, or mutually agreed pickup time will be billed at the Redelivery / Reschedule Fee rate.
• Logistically infeasible conditions include circumstances in which service cannot be completed due to hazards, blocked access, unsafe or unlawful parking, or other conditions beyond our reasonable control. In such cases, the Redelivery / Reschedule Fee applies.
• Safe Drop Authorization (optional): If you request that Equipment be left unattended, risk of loss transfers upon delivery to the agreed location. You remain responsible for theft, weather exposure, vandalism, or third-party damage thereafter.

5. Care, Custody & Use of Equipment

You are responsible for the Equipment from delivery until pickup, including secure, weather-protected storage and ordinary care. Equipment must not be used outdoors without adequate protection, for liquids, or for hazardous or contaminated materials. You may not alter, drill, or mark Equipment with non-removable adhesives.

6. Cleaning & Labels

• Cleaning: A Cleaning Fee per bin applies when Equipment is returned in an excessively soiled condition beyond ordinary household dust or debris.
• Labels: Only painter’s tape may be used. A Label Removal Fee per bin applies when non-removable or industrial adhesives, permanent markers, ink, or similar markings are used.

7. Loss, Damage & Replacement

You are responsible for loss, theft, or damage while the Equipment is in your custody, including damage to third-party property arising from misuse or failure to secure the Equipment. Replacement Costs are set forth in the Fee Schedule and apply to missing items or irreparable damage (including missing lids and cracked or broken bins or wheels, where applicable). Cosmetic scuffs from ordinary use do not constitute chargeable damage.

8. Rescheduling & Cancellations

• Twenty-four (24) hours or more before delivery: A full refund is available, less any applicable card processing fees.
• Less than twenty-four (24) hours before delivery: A Cancellation Restocking Fee applies.
• Weather events, road closures, or other Force Majeure circumstances may require rescheduling without additional fee.

9. Payment; Card on File; Authorizations

You authorize BinThere to retain your payment card on file through final pickup.

You further authorize:

1. an initial authorization equal to the order total; and
2. charges for extensions, missed or late appointments, waiting time, redelivery, cleaning, damage, and Replacement Costs in accordance with the Fee Schedule.

If Equipment is not returned within seven (7) days after the Rental Period ends and we are unable to reach you, we may charge up to the replacement value of unreturned items. You agree to pay reasonable collection costs and chargeback fees incurred if a financial institution reverses a valid charge.

10. Indemnification (Third-Party Claims)

You agree to indemnify and defend BinThere (including its owners, employees, and agents) from and against third-party claims and losses arising from your misuse of Equipment or failure to provide safe access or storage. This section does not require you to indemnify BinThere for its gross negligence or willful misconduct.

11. Limitation of Liability

To the maximum extent permitted by law, BinThere’s total liability arising out of the services or Equipment shall not exceed the rental fees you paid for the affected order. BinThere is not liable for indirect, incidental, special, punitive, or consequential damages.

12. Text Messaging (SMS/MMS)

By providing your phone number, you consent to receive transactional text messages regarding your order, delivery, pickup, and billing. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Support: Info@bintheresc.com. Consent is not a condition of purchase.

13. Force Majeure

BinThere is not responsible for delays or failures caused by events beyond its reasonable control, including severe weather, accidents, road closures, strikes, and power outages.

14. Photos & Verification

We may photograph Equipment counts and condition at delivery and pickup to document fulfillment and assist in resolving disputes.

15. Governing Law; Venue; Small Claims

These Terms are governed by the laws of the State of South Carolina. Exclusive venue lies in the courts of Beaufort County, South Carolina.

16. Severability; No Waiver; Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect. Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement governing your order and supersede all prior communications.

17. Electronic Signatures & Notices

You consent to conduct business electronically and agree that clicks, checkboxes, and typed names constitute your electronic signature for this Agreement. Notices may be sent to the email address or phone number you provide.